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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John DeLoach

October 9, 2024

5  out of  5
rating by John DeLoach
"Debbie did a super job transitioning the insurance on our home and vehicles from Jacksonville to Oxford. Smooth like creamed corn! Thanks to Debbie, Jake and State Farm."
We responded:
"John, thank you for your fantastic review! I'm glad to hear that Debbie made the transition of your home and vehicle insurance from Jacksonville to Oxford so smooth. It's great to know that both Debbie and Jake provided you with excellent service. We appreciate your trust in State Farm and look forward to assisting you with any future needs. - Matthew Maniscalco - State Farm Insurance Agent, Oxford, AL"
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Quinton Burrow

October 9, 2024

5  out of  5
rating by Quinton Burrow
"State Farm is the absolute best! I have been a customer with them since I was 15 years old now I am 40. Mrs. Debbie Ratcliff has been my "Good neighbor friend" since that time. She is outstanding in every area and should be the face of what State Farm Insurance represents! You can't go wrong with this agent's office."
We responded:
"Quinton, thank you for your wonderful review! We're so happy to have had you as a loyal customer for so many years. Debbie truly embodies the spirit of State Farm, and we're grateful for her dedication and outstanding service. Your kind words mean a lot to us, and we're always here to assist with any future needs. - Matthew Maniscalco - State Farm Insurance Agent, Oxford, AL"
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td f

October 9, 2024

5  out of  5
rating by td f
"Great group of people. Very highly recommended."
We responded:
"Thank you for your kind words and high recommendation! We're grateful to have such a wonderful team dedicated to providing excellent service. If you ever need anything, we're here to help. - Matthew Maniscalco - State Farm Insurance Agent, Oxford, AL"
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debra moore

August 14, 2024

5  out of  5
rating by debra moore
"If you need someone who cares about you as a person and not just a policy, they are the people for you! Caylee is so sweet and makes every claim or policy issue so easy! I wouldn't use anyone else!"
We responded:
"Hey Debra, Thanks so much for your awesome review! We're glad you feel cared for as a person and not just a policy. Caylee is indeed wonderful, and we're happy she makes everything easy for you! We're here for any future needs you might have. - Matthew Maniscalco - State Farm Insurance Agent, Oxford, AL"
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Kirby deyampert

August 2, 2024

5  out of  5
rating by Kirby deyampert
"Best service I ever had good people with good energy.recommended everyone comes join the state farm family."
We responded:
"Hey Kirby! Thanks a bunch for your awesome review! We're so happy you had a great experience with our team and felt the good energy. We love having you as part of the State Farm family! If you ever need anything, don't hesitate to reach out. - Matthew Maniscalco - State Farm Insurance Agent, Oxford, AL"
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Al Bible

March 20, 2024

5  out of  5
rating by Al Bible
"Have had to deal w/ these folks several times since moving to Alabama 8 years ago. They have always been a delight to deal w/ and have taken care of all my insurance needs. I have been a State Farm policy holder for over 50 years...house, life & auto. Pretty obvious that I am satisfied w/ their service!! Highly recommend doing business w/ them!!"
We responded:
"Al, thank you for your wonderful review! We are delighted to have had the opportunity to assist you with your insurance needs over the past 8 years. It's fantastic to hear that you have been a satisfied State Farm policyholder for over 50 years. We appreciate your loyalty and trust in our services for your home, life, and auto insurance. Our team is grateful for your recommendation and looks forward to continuing to provide you with excellent service for many more years to come. - Matthew Maniscalco - State Farm Insurance Agent, Oxford, AL"
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ethan fisher

March 19, 2024

5  out of  5
rating by ethan fisher
"Great people"
We responded:
"Thank you, Ethan, for your 5-star rating! We appreciate your kind words and look forward to continuing to provide excellent service to you! - Matthew Maniscalco - State Farm Insurance Agent, Oxford, AL"
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K Miner

March 1, 2024

5  out of  5
rating by K Miner
"Agent: Debbie Ratcliffe Was a professional and patient agent who expertly handled all my concerns and questions. Was able to offer me both better coverage and pricing for HOME and AUTO."
We responded:
"Thank you so much for your kind words and glowing review of Debbie and our State Farm office. We are thrilled to hear that you had such a positive experience and that Debbie was able to meet and exceed your expectations."
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Joshua Gannaway

February 27, 2024

5  out of  5
rating by Joshua Gannaway
"I have been shopping around for some time, and emailed many companies who never returned my messages or calls. When I submitted to State Farm I was immediately contacted back by Debbie Ratcliffe. On top of that she not only saved me a ton of money, but I was also able to bring my mother to them as well who save her close to 500 on her policy. That’s huge! If you want to save money and actually communicate with someone, give this team a call. Debbie is the best."
We responded:
"Joshua, thank you for sharing your experience with us, and we're delighted to hear that Debbie Ratcliffe provided you with excellent service and helped you save money on your insurance policies. At Matthew Maniscalco Agency, we understand the importance of prompt and attentive communication, and we're glad that Debbie reached out to you promptly and addressed your insurance needs efficiently. Saving money on insurance premiums while ensuring you have adequate coverage is always our goal, and we're thrilled to hear that Debbie not only helped you but also assisted your mother in saving significantly on her policy."
Profile photo of Joshua Gannaway

Joshua Gannaway

February 27, 2024

5  out of  5
rating by Joshua Gannaway
"I have been shopping around for some time, and emailed many companies who never returned my messages or calls. When I submitted to State Farm I was immediately contacted back by Debbie Ratcliffe. On top of that she not only saved me a ton of money, but I was also able to bring my mother to them as well who save her close to 500 on her policy. That’s huge! If you want to save money and actually communicate with someone, give this team a call. Debbie is the best."
We responded:
"Joshua, thank you for sharing your experience with us, and we're delighted to hear that Debbie Ratcliffe provided you with excellent service and helped you save money on your insurance policies. At Matthew Maniscalco Agency, we understand the importance of prompt and attentive communication, and we're glad that Debbie reached out to you promptly and addressed your insurance needs efficiently. Saving money on insurance premiums while ensuring you have adequate coverage is always our goal, and we're thrilled to hear that Debbie not only helped you but also assisted your mother in saving significantly on her policy."
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Nancy Hunnicutt

January 11, 2024

4  out of  5
rating by Nancy Hunnicutt
"About half an hour after my car accident I walked into the office unannounced and crying. Caylee and Matt got me calmed down, answered all of my questions, and opened my claim. They were both very patient and explained the claim process, and also got me hooked up with one of the preferred providers for my rental car. (I have rental car coverage.) I got my rental car the next day. My damaged car was towed to the preferred collision shop by the next day. I emailed the collision report to the office and the claim continues to move forward. So far, so good, and exceeding expectations. (Even down to the soft kleenex.)"
We responded:
"Nancy, thank you so much for taking the time to share your experience with us. We're truly sorry to hear about your car accident but are relieved to know that Caylee and Matt were able to provide you with the support you needed during such a challenging time. It's heartening to hear that they helped answer your questions and efficiently opened your claim. We're thrilled to know that you found our team to be patient and informative throughout the process. It's our commitment to ensure that our clients feel supported every step of the way."
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Russell Allen

December 1, 2023

5  out of  5
rating by Russell Allen
"Debbie was very nice and professional. Rates are good and I would definitely recommend using State Farm. Debbie helped me with all my questions that I had and gave me the best rates."
We responded:
"Thank you for the wonderful review, Russell! Debbie is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
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Darrell pontero

November 30, 2023

5  out of  5
rating by Darrell pontero
"Zach Bohannon was awesome. What a pleasure to deal with.He was very polite and very professional, and went out his way to help me with my three vehicles."
We responded:
"Darrell, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Zach cares a lot about our customers."
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ss cc

August 4, 2023

1  out of  5
rating by ss cc
"$210/month for full coverage on one and liability on older car way to high and they keep going up. I'm looking for better auto insurance"
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steve gaines

March 15, 2023

5  out of  5
rating by steve gaines
"Very polite and friendly staff. A joy to do business with over the phone."
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Clint Doyle

January 6, 2023

5  out of  5
rating by Clint Doyle
"Awesome folks! Whole office treats you like family!! Everyone there is extremely helpful!!"
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Margaret Gilley

November 5, 2022

4  out of  5
rating by Margaret Gilley
"I have had insurance with this agent for 10+years and I have had nothing but good service."
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julie tillery

August 17, 2022

5  out of  5
rating by julie tillery
"Always friendly service"
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ken moore

August 1, 2022

5  out of  5
rating by ken moore
"Great people great services. Love doing business with them"
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Sparkles The Cat

May 12, 2022

5  out of  5
rating by Sparkles The Cat
"Very professional"
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Madonna Talley

October 31, 2021

5  out of  5
rating by Madonna Talley
"Prompt, professional service."
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Chris Hurt

July 21, 2021

5  out of  5
rating by Chris Hurt
"This staff gives you the customer service that is not given out much today👍"
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brian bonham

July 16, 2020

4  out of  5
rating by brian bonham
"Super nice people"
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Robin

February 13, 2020

4  out of  5
rating by Robin
"Friendly and helpful"
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Pedro Garcia

December 7, 2019

5  out of  5
rating by Pedro Garcia
"Being with him awhile great service I won't ever change for another insurance company"
We responded:
"Pedro, thank you so much for your kind words and review. We appreciate the opportunity to help you with your insurance needs."